Last Updated: May 2026
At Adwa Flow WACRM, a product of KnoxLearn Technologies Private Limited, your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and share your information when you subscribe to and use our WhatsApp Cloud API CRM platform.
1. 📥 Information We Collect
We collect the following types of information:
Personal Data: Name, email address, phone number, and billing address
Business Details: Company name, industry, and platform usage behavior
Payment Information: Processed securely via Razorpay, PayU, and Stripe — we do not store card or banking credentials on our servers
Usage Data: API message logs, activity history, and usage patterns within the platform
2. 🎯 How We Use Your Data
We use your information to:
Activate, manage, and maintain your Adwa Flow WACRM subscription
Process billing, generate invoices, and handle account operations
Provide technical support and customer assistance
Send service notifications, updates, and occasional promotional communications (you may opt out at any time)
Comply with applicable legal obligations and security requirements
3. 🔄 Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. Data may only be shared with:
Razorpay, PayU, and Stripe for secure payment processing, each governed by their own privacy policies
Legal or regulatory authorities when required by applicable law
Trusted service providers bound by strict confidentiality agreements
4. 🔒 Security Measures
KnoxLearn Technologies Private Limited implements industry-standard encryption, access controls, and security protocols to protect your data. While we take every reasonable precaution, no system can guarantee absolute immunity from risk.
5. 🧾 Your Rights
As a user, you have the right to:
Request access to or correction of your personal data
Request deletion of your account and associated data
Withdraw consent for marketing communications at any time
Lodge a complaint with a relevant data protection authority
6. 🍪 Cookies
Our platform may use cookies to enhance your browsing experience and analyze usage. You can manage or disable cookie preferences through your browser settings at any time.
7. 📝 Changes to This Policy
KnoxLearn Technologies Private Limited reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of the platform after such changes constitutes your acceptance of the updated policy.
📬 Contact Us
For any privacy-related questions or data requests, reach out to us:
📧 support@adwa.in
📞 +91 9310265125
📍 Hari Nagar Ashram, New Delhi – Delhi – 110014
KnoxLearn Technologies Private Limited