KnoxLearn Technologies Private Limited provides fully digital services through Adwa Flow WACRM. As a WhatsApp Cloud API CRM platform, no physical goods are shipped or delivered. All service access is provided digitally, promptly upon payment confirmation.
🚀 Service Activation & Delivery
DetailInformationService TypeWhatsApp API Subscription (Digital Product)Activation TimeWithin 24 hours of successful payment confirmationDelivery MethodAPI credentials and access details sent via registered email and/or WhatsAppBilling CycleMonthly or Annual, based on your selected plan
🧾 Subscription Details
Services are activated immediately or within 24 hours upon successful payment
A confirmation of activation will be sent to your registered email and/or WhatsApp number
Please ensure your contact details and billing information are accurate and up to date at all times
Access credentials must be kept confidential and must not be shared with unauthorized parties
💳 Failed or Duplicate Payments
If you are charged multiple times or encounter any payment-related issues, please contact our support team immediately
Duplicate payment refunds will be processed after verification, typically within 5–7 business days
Payments are processed via Razorpay, PayU, and Stripe — please refer to their respective policies for gateway-level disputes
⚠️ Service Disruption
If Adwa Flow WACRM is unavailable for more than 48 consecutive hours due to an internal issue on our end, you may be eligible for a service credit or partial refund
Disruptions caused by third-party factors — including Meta platform outages, internet service issues, or payment gateway downtime — are not covered under this policy
In the event of a disruption, our team will communicate updates via email and/or WhatsApp promptly
📬 Contact Us
For any delivery or activation related queries, reach out to us:
📧 support@adwa.in
📞 +91 9310265125
📍 Hari Nagar Ashram, New Delhi – Delhi – 110014
KnoxLearn Technologies Private Limited